PosLaju Contact/Customer Service Toll Free & Hotline Number!

PosLaju Customer Service

In this Post, I am going to reveal PosLaju Customer Service & PosLaju Contact Number. PosLaju is a subsidiary of a Malaysian-based firm named POS Malaysia Berhad. It is one of the leading courier companies which are connecting individuals across the place with its next day delivery service. The company has the widest network range and also largest courier fleet in Malaysia, making it one of the dominant and strongest players in the market.

It has able to spread out its products and services to across more than 1000 outlets which consist of 704 POS Malaysia outlets. Practically the company is able to reach out nook and corner thus providing convenient and affordable services to clients. To ensure customers are given maximum access, more than 100 authorized agents are appointed on the job and moreover, all the PosLaju tracking numbers are unique in all terms.

These agents ensure customers are able to get access to services even in areas where the company is inaccessible. The best part about the services provided by agents is, they are even available beyond working hours and during weekends ensuring customers are not required to deal with problems for a long period of time. If you are one of the PosLaju customers, you can track and trace PosLaju parcels online.

PosLaju Customer Service

Poslaju Contact Number

Following are the Poslaju contact number & hotline numbers.

+603-2727-9100

+603-2273-3927

Toll-Free Number: 1300-300-300

PosLaju Contact Number

The customer service department operates on Monday to Friday from 08.30 AM to 08.00 PM. Saturday 08.30 AM to 05.00 PM. Sunday services of customer care are not available. The service centers have the most knowledgeable staff available to work, who is up for resolving customer queries and concerns in the least time possible.

Services Provided by PosLaju Customer Service Center

The company dedicatedly provides services as listed below:

#1. Mail: Standard mail services in the form of Flexipack domestic, standard and non-standard mail, postcards, POS ekspres, POS Daftar, POS solutions and Mel Rakyat.

#2. Courier Express and Parcel CEP services: Herein courier services are offered with same day or next day delivery options. Along with it, time certain services, POS parcel, POS ekspres, POS Laju prepaid pack, prepaid envelopes, and boxes and on demand pick up is also offered to the customers.

#3. Retail services: The retail services offered by the company includes personal insurance, vehicle shipping service, bill payments and driving license renewal.

#4. International mail: The international mail services offered to clients includes inbound and outbound emails, packets and parcel deliveries. For more details of the rates charged, check PosLaju rates for International & domestic services.

#5. E-commerce: Online services in the form of e-payments, e-fulfilment and e-marketplace are offered to the prospective customers.

#6. Logistics: It includes Warehousing, freight forwarding services etc.

Owing to its services and perfection in work, the company has been able to achieve the leading position in the market. Since its formation company has been focusing on providing best and reliable services to customers which are another reasons it is the most popular name in the market.

Conclusion of PosLaju Hotline Number

The courier and postal services provided by the company has undoubtedly made a breakthrough in the industry. Customers with these services are now able to have access to quality and that too at affordable prices. Apart from this, they can also keep a track of their posts and couriers ensuring that delivery is made right within time to the ordered address. Stay tuned to PosLajuTracking.org for more information on PosLaju Contact Number

61 thoughts on “PosLaju Contact/Customer Service Toll Free & Hotline Number!”

  1. I just want to complain about an agent who work on 14/5/2017 about 9.20 a.m. He takes too much time to find the parcel and let his partner(A malay with chinesse look alikes) work alone on his counter. His partner already serves 10-15 customer, but untill then he still didnt show up with his lost parcel. Its not convenience to your customer to wait for this long because of the agent of the counter is not effective and worked really slow. His performance really dissapointed us a customer. I can hear a men laughing and enjoying at tge other sides of the door. Is it he really find the parcel or just enjoying back there. Im so dissapointed with the service of pos laju especially of the agent. I hope pos laju can take this cases seriously.

      • 电话打了好几次 我包裹里面的物品爆了 而且有一个原本该捆在一起寄的包裹不见了 15/7/2019 填了所有PP1的资料交上去 到现在 打过2通电话给我 其他都是我自已打去 每次不同人接 重复同样的东西 还要等等等 RM388+RM13.30(邮费)+不见的包裹价钱也是RM3XX+ 到现在 都没有理我 真心对你们这家公司失望透顶 再不理我 我会放上各大网页 😊

        • Hellow.. I want ask today my parcel at bentong… Today I will get or not my parcel…. I at kuala lipis

          Tracking num
          ERB077470938MY

        • Kenapa khidmat pelanggan sentiasa sibuk. Dah 22 kali call nak bercakap tapi hanya suara mesin, minta maaf Dan Bagi tahu khidmat pelanggan sedang sibuk. Dari pukul 12 lebih tengahari sampai 7.45 malam, masih tak dapat.

      • parcel saya EP646192008MY dari pasir gudang masih tak sampai.
        posting dibuat pada 10nov
        bila buat tracking masih lagi di pasir gudang pada 12 nov
        hari ni dah 14nov….masih tak sampai… dah hilang ke macam mana?….
        tracking tak boleh trace pada 13/14 nov
        dokumen sangat penting
        tk

      • ERA767777042MY

        Parcel reach kota damansara hub on friday 22/11/2019. But seem like kota damansara to damansara is quite far. Until now i didnt receive my parcel. Pls feedback what happen.
        Tq

      • barang sy dh smpai kat kota damansara… tp blum hntr lg ke alamat sy .. sg buloh… adekah damansara ke sg buloh jauh…?

        ERA662163773MY

      • Salam saya nk kmplain psl pos laju di kulim kedah yg sgt kurang ajar. Dia x nk pos brng sya.. Dia call sya tpi sya x jwb sbb solat. Call bru skli ja dh maki kata sya x nk angkt. Pstu angkt call siap maki2.. Ni no pos laju tu 0196153915.. Mhon pos laju amik tndakan slnjutnya.. Klau tndakan x amik jgx mmg x gna dh prkhdmatan pos laju ni.. Pos laju di kulim kedah ni..

      • Tracking number FE006027899MY POSTED AT COUNTER 26th Dec. 2019 and tracking updated until 27th Dec. 2019 . Today 30th Dec. 2019 and NO UPDATE UNTIL TODAY ( 30th Dec. 2019 ) .
        What is the status of the parcel ? Poslaju OR Poslambat ???

    • Saya ingin membuat aduan berkenaan penyerahan barang melaui POS laju, pihak maybank telah menghantar kad credit kepada Saya ke alamat Taman dahlia, tp Saya tidak berada dirumah Dan telah berpindah. Namun demikian Saya masih lagi pulang ke rumah tersebut sekali kala, Saya lihat notis pemberitahuan POS laju, bila saya pergi ke POS laju Saya dapati sudah dituntut oleh orang yang Saya tidak kenali, no tracking EG543178260MY, Saya harap POS laju dpt selesaikan masalah ini, kenapa pegawai bertugas boleh bagi barang tersebut dgn orang yang tidak Saya kenali Dan tidak bersangkutan

      • HELLO,
        SAYA NAK TANYA TENTANG POS LAJU BALAKONG. ADA ORANG KE TAKDE POS LAJU TU. CALL SERIBU KALI TAK PANDAI ANGKAT.

        SEKIAN.

        Tracking number
        ERA8210255443MY

  2. why why why i am so angry……………………………..
    every time my family pos me a hometown sundry goods must declare by highly department customs staff n every time must claimed be round RM 200++ is crazy or this is very idiots thing….
    lets try to think lah stupid gov do like getara black hearts pirates i am far away from my family n my family send me a goods to say there still remember me n love me which is i am not come back home town for not lease than pass 10 years oledi………….stupid declaration department customs

    MUST STOPPED DECLARE CUSTOM DEPARTMENT KOTA KINABALU, SABAH

    N I OLEDI DISCUSSED WITH MY FAMILY…… DONT WANT POS ME ANYTHING

  3. Di sini saya ingin membuat aduan berkenaan parcel yang tidak diterima sejak 6/6/2017 sehingga hari ini . Berkali – kali saya call pada pekerja poslaju yang sepatutnya dipertanggung jawabkan menghantar ke kawasan saya tapi masih tiada respon darinya .

    Bila saya call pada pihak cawangan serahan juga seolah2 tidak memberikan sebarang reaksi positif , malah lebih menyukarkan untuk saya hubungi pihak customer service . Berkali call pada pihak customer service juga tidak mendapat respon .

    Raya hampir tiba adakah saya perlu menerima parcel saya selepas raya ? Mohon kerjasama dari semua pihak untuk menyelesaikan masalah yang saya hadapi . Sekian , tq .

  4. Hi,
    My parcel is below 100gram.
    Last Time i pos to Taiwan the rates is RM97++
    May i know how much the rates if i want to post to Singapore and Canada?

    • Salam
      saya nk dapatkan maklumat NO TEL pemandu lori pos laju,kawasan pos laju wangsa maju, NO PLAT lori WC 5661 Y..Masa kejadian di KL TRADERS SQUARE SETAPAK 53000, pada pkul 2pm bertarikh 23 NOV 2019.
      saya perlukan pemandu lori ini dengan segera..Disertakan gambar dan no plat lori pos laju..diharap pos laju dapat membantu saya.tel saya 0132430700

      sekian terima kasih

  5. Barang tak sampai..bila check dah ada di pos laju balakong.
    Call pos laju Balakong, tak pernah dapat.

    Ini tracking no Eh32 0636797my
    Tolong check.

  6. Sy pos brg ke langkawi hr jumaat 06/10/17.. tetapi brg pending kt alor star..kata pos laju tp kenapa xlaju pn.sy antr ke langkawi tau bkn alor star.try call cstmore servis pn xdpt.tolong la jgn buat org tertunggu.

  7. Why is there no update about my parcel? My friend send it yesterday but then when I check on track and trace there no update..not even a single one update. At least it have update one thing like parcel dispatch out or else. Please do something. My parcel tracking number is EP384857460MY I really need my parcel as fast as possible. I paid the post fee and its not free. So you should sent it out faster as how your company’s name “PosLAJU”. Started from October I use PosLaju service, the service is getting slower and it always rarely have update about my parcel. I really hoping that I can receive my parcel by tuesday or monday. I will take my parcel at Kota Kinabalu post office. Please take note.

  8. Brg sy dh dipos dari pihak pengirim pd 10/12/2017 & sepatutnya hari selasa 12/12/2017 brg dh selamat smpi ke tgn sy tp sy check kt tracking no dorg x smpt nk hntr haritu mgkin brg byk.. xpela sy paham tp smpi harini sabtu 16/12/2017 masih xsmpi lg brg sy.. sy pergi ke poslaju yg sepatutnya dorg ckp brg sy tiada dlm sistem.. sy call dorg utk tahu status terkini pn dorg x jwb.. hmmmm

  9. Just to check wherethe Pos Malaysia is short of customer service or they are all on holiday ?
    Had been calling since morning 8.30am till 10.30am there is no ans at all. If your customer service is not answering the call then don’t ask your customer to call your toll free no (1300-300-300) for arranging 2nd delivery !

    This is so annoying !!!!!

  10. Hi.

    Tracking number: EP378215705MY.

    I sent parcel on 30 January 2018 at Poslaju Balakong, and check with counter the estimated arrival will be Wednesday or Thursday latest.

    But today Saturday 3 February 2018 already, why still not delivered yet? I track parcel online and show latest updated is arrived at delivery facility in Penang at 9.43am on 2 February 2018, why is it not sent out?

    I need the parcel to be delivered by Sunday 4 February 2018 as need to use it on that day. So now how is it? Your staff at Poslaju Balakong assured me that, my parcel will arrived by Thursday 1 February 2018. So now what is going on? Who is going to compensate me for the lost due to non-delivery on time?

    • I bought something online on 1/12/2019. The seller post out my parcel on the 3rd but until today, 23/13/2019, i still havent got my parcel. Upon checking the tracking number, my parcel reached PosLaju KLIA HUB TRANSIT OFFICE on 4/12/2019 at 10.30am and it
      RIP there. The seller refuse to refund me & gave me silent treatment each time I ask about this issue. Please help me solve this problem dear good people at PosLaju. Thank you

  11. saya hantar barang pos laju dari Masai Johor bahru ke Kota Semarahan Kuching pada 6/3/2018 pukul 10am..tetapi hari ini dah 8hb /3/2018..tak juga sampai-sampai barang dekat alamat yang ditujukan..saya amat kecewa setiap kali menghantar barang dengan poslaju ke kawasan kuching selalu sahaja lambat sampai.kata pos laju tp tk laju-laju..juga barang sampai
    sangat-sangat mengecewakan.

  12. Customer Care,
    Di sini saya ingin membuat aduan berkenaan document yang dihantar pada 19/3/2018 consignment note number EN802883420MY ke AMWAY BUSINESS SERVICES ASIA PACIFIC SDN BHD, LEVEL 1
    TOWER 6, AVENUE 5BANGSAR SOUTH, NO.8 JALAN KERINCHI, 59200 KUALA LUMPUR. sehingga hari ini
    document tersebut tak sampai lagi. Harapan saya dapat sekirnya Poslaju menghantar bukti salinan penghantaran.

    Mohon kerjasama dari pihak tuan / puan amat saya hargai. Sekian Terima Kasih.

  13. your PETALING JAYA office Tel: 03-7960 2806, 03-7960 3206 & 03-7960 3157 really bad service since morning tried to call ..ringing but did not answer the phone.. anybody still working there? ??

    • Hellow.. I want ask today my parcel at bentong… Today I will get or not my parcel…. I at kuala lipis

      Tracking num
      ERB077470938MY

  14. very disappointed with poslaju service,they dont even call me, just throw the parcel from the door,1st on 9/7/18 and 2nd time on 18/7/18…

  15. Ya Allah…kalau macam2 masalah poslaju buat pada kami…kami mohon Engkau bungkus lah mereka…kerja sangat tidak efisyen…sangat menyusahkan kami…banyak kali barang kami diperam berhari2…sangat menyusahkan kami ya Allah…Engkau bungkuslah mereka…Engkau bungkuslah mereka…Engkau bungkuslah mereka…amin

  16. Dear sir
    Very frustated with poslaju suppost to get my parcell yesterday.but untill today 14/dec still not recieve.acording to tracking system item is out for delivery on 14/12 @12.16pm.however i was at Home awaiting and no package recieve.i call the cust Service at 5.50 pm and lodge a report no 18120056083
    My package detail are
    Ep562147296my

  17. kawan saya dari Manila Philipina nk pos barang melalui surat berat x lebih 0.5kg…mcmana ye sahabat saya nk guna perkhidmatan poslaju international dari manila? Ada agent Pos laju di manila? Ratenya bagaimana?

  18. EG693074945JP
    This parcel was sent from Japan to Malaysia. Yet, the address of the parcel was in Batu Caves, and should be sent to Poslaju Batu Caves branch. However, today morning I tracked this tracking number, it has shown this parcel has been delivered to Poslaju Ampang. Then I made the call to the Poslaju Ampang to confirm with them whether this parcel was with them. Poslaju Ampang said was with them, and I requested to collect in Poslaju Ampang. However the staff said I could not collect from them, and then the staff said I have to wait until next Monday to get this parcel cause they wanted to send to Poslaju Batu Caves, but the staff still said I still can try to come to collect. So, I drove far from Batu Caves to Poslaju Ampang to collect this parcel. Once I arrived and approched to them, they said this parcel has been sent to the Puchong hub to send the parcel to Poslaju Batu Caves. Therefore, I have to wait until next Monday to get this parcel insted of Friday. I do not understand why they cannot let me to collect on my own on Friday at first!! I was so depress and upset since I could not able to collect my parcel. But, I still would like to make a complaint about this parcel why Poslaju Hub sorted the Batu Caves parcel to the wrong Poslaju Ampang branch, it supposedly be sorted to the Poslaju Batu Caves!!

  19. Kenapa parcel saya ERA751940925MY lama sangat pending kat poslaju Bandar dato onn……dah byk sgt aduan paslaju nie…..tp still X ubah2 poslaju bdr. Dato onn nie….hampeh tul lah…

  20. Pos laju ni mmg nice.Dah nampak ada sticker fragile tetap main baling je dalam pagar.Sign receiver tu pon pos laju tu sign sendiri and bukan orang yang dapat barang.Nice and always support pos laju.
    Date : 26 / 12
    Time : 1p.m

  21. Why our Shopee order with tracking code: ERB128173397MY posted on December 26, 2019 until today, Jan 8, 2020 still stuck at Poslaju despatch point?

  22. Barang saya telah dipost pada 23/12/2019 tetapi malangnya masih belum sampai di tangan saya malah TIDAK dapat ditrack menngunakan nombor trancking.

  23. Ezibox lrt damai rosak. Tak boleh nak pungut barang. Tak boleh nk key in number. Minta tolong pihak berkenaan ambil tindakan. Dari semalam saya nak pickup barang tak lepas. Nk call dah lepas pkl 8mlm. Tarikh esok last. Kalau tak boleh pungut jugak apa akan jadi dgn brg saya

  24. salam…..apa mende poslaju Machang ni buat …check tracking dah sampai pada 16 hb Jan 2020 tapi sampai sekarang x sampai ke tangan lg..ada org ke tak bekerja dlm pejabat pos tu…tel x angkat2…benda urgent tu…hayooo

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